FAQs

How do I know if I need new shocks?

One of the most common questions we get asked is, “Do I need new shocks?” or “How do I know if my shocks should be...

Can vehicles equipped with electronic or air suspension be converted to use standard gas shocks or struts?

Yes, KYB offers conversion units for some vehicles. Check whether your year/make/model is covered in our online catalog.

Are there any differences between KYB shocks & struts manufactured in the US vs other countries (such as Japan)?

No. All KYB products are designed at the KYB world R&D offices, and every KYB manufacturing plant then builds each product to the designed specifications....

Do KYB strut mounts come with the bearings?

Many KYB strut mounts do come with the bearing, but only where the strut mount is also the steering pivot. The bearing is a wear...

How do I know if a strut can be rebuilt?

Struts cannot be refilled or rebuilt. However, some struts have a replaceable cartridge. These repairable struts can be identified by a large hexagonal-shaped nut at...

Can worn shocks or struts cause new tires to wear unevenly?

Yes. Shocks and struts provide a damping force to control tire movement. When the tires move excessively, they develop a ‘cupping’ wear pattern that damages...

What do shocks and struts do? 

Many people believe that their shocks or struts absorb the energy from bumps or potholes. But that is actually the job of the vehicle’s springs...

What’s the difference between KYB GR-2 and KYB Excel-G?

These products are identical, except for their names and paint colors. KYB sells products throughout the world. Some part numbers fit vehicles from various countries...

Should I replace other parts while having my struts replaced? 

Yes, it’s a good idea to replace both the strut mount and the strut boot when replacing struts. A new strut mount optimizes suspension performance...

What’s the difference between shocks and struts? 

Shocks are individual components, and while it wouldn’t be safe or comfortable, you could remove shocks from a vehicle and still drive it. Struts are...