Why would I hear clunking noises even though my shocks/ struts are new?

This is usually caused by a mounting problem, not by the shock or strut itself. Check the components that attach the shock or strut to the vehicle. The mount itself may be worn enough to cause the shock or strut to move up and down. Another common cause of noise is that the shock or strut mountings may not be tight enough, allowing the unit to move slightly relative to the bolt, bushing, or other attaching parts.

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How do I know if I need new shocks?

One of the most common questions we get asked is, “Do I need new shocks?” or “How do I know…

Can vehicles equipped with electronic or air suspension be converted to use standard gas shocks or struts?

Yes, KYB offers conversion units for some vehicles. Check whether your year/make/model is covered in our online catalog.

Are there any differences between KYB shocks & struts manufactured in the US vs other countries (such as Japan)?

No. All KYB products are designed at the KYB world R&D offices, and every KYB manufacturing plant then builds each…

Do KYB strut mounts come with the bearings?

Many KYB strut mounts do come with the bearing, but only where the strut mount is also the steering pivot.…

How do I know if a strut can be rebuilt?

Struts cannot be refilled or rebuilt. However, some struts have a replaceable cartridge. These repairable struts can be identified by…