Customer Support & Product Questions

To contact our Customer Support Department: Office hours: 7:30 a.m. to 6:00 p.m. Eastern



  • Emails will receive a response within 24 hours (normal business days)
  • Warranty inquires should be directed to the retail store or outlet where your parts were purchased from. All warranties require original purchase receipts. The KYB Products Limited Warranty can be found here.
  • Find a KYB Vehicle Control Center here.
  • Retail stores and outlets that sell KYB products can be found here.