Ride Control Sales Training
If you want to earn more sales:
Successful sales depend on 3 Keys:
1) Belief in the Sale
2) Having a System
3) Asking for the Sale
Here are two videos that can help you understand why experts recommend replacement shocks and struts after 50,000 miles.
Shock & Strut Wear Why 50,000 Miles?
Think about it...
In most shops the “sale” actually has to occur twice.
To accomplish this, having a system in place is critical.
If the technician fails to identify and rate the opportunity; or if the vehicle’s ride control conditions aren’t communicated clearly to the service advisor or motorist… No sale will occur!
Here are several down-loadable training aids that can help train your shop’s personnel:
Downloadable Support Materials
Training Guides Overview
Service Advisor Guide
Tech Guide
Ride Control Solutions from KYB
KYB developed the most effective communication worksheet in the industry. Along with the right training, your shop has the opportunity to dramatically increase ride control sales.
To obtain either individual shop training or larger group training, please contact your local KYB parts distributor or write to: marketing@kyb.com
