Frequently Asked Questions
- What causes my vehicle to make clunking noises even though my shocks/ struts are new?
- I can compress my shock/strut too easily by hand. Does this mean the shock/strut is weak or defective?
- My vehicle is equipped with electronic or air suspension. Can it be converted to use standard gas shock/struts?
- When do I need to replace worn shocks or struts?
- Should I consider replacing any other part while having my struts serviced?
- What is the difference between the KYB GR-2 and the Excel-G products?
- How do I know if a strut is rebuild-able?
- Do I need to align my tires after I have my struts replaced?
- Are there any differences between the KYB shocks & struts manufactured in the U.S. vs. other countries (like Japan)?
- Do the strut mounts come with the bearings?
- Can worn shocks or struts cause my new tires to wear unevenly?
- What is the difference between original equipment KYB and the aftermarket KYB components?
- I noticed a light film of oil on the shaft of my shock/strut do I need to replace them?
- What is the difference between a monotube and a twin-tube design?
- Why do I need to replace worn shocks or struts?
- What is the difference between shock absorbers and struts?
- If I have a twin-tube shock can I switch to a monotube shock?