Contact Customer Support

To contact our Customer Support Department:


Office hours: 7:30 a.m. to 6:30 p.m. CT

Phone: (630) 282 - 5370

Email: Customer Support

Fax: (630) 620-6648

Mailing Address: KYB America LLC
140 N. Mitchell Ct. Addison, IL 60101 USA

Helpful information:

  • Our goal is to provide World Class Customer Support
  • Call wait time varies depending on call volume and time of day. Voice mail is available and we are committed to returning your call as soon as possible.
  • Emails will receive a response within 24 hours
  • Warranty inquires should be directed to the distributor your parts were purchased from. All warranties require original purchase receipts
  • Local Certified Ride Control Center locations can be found on our website.
  • If you are calling about an application not cataloged, please contact the tech line and have this information available: Dimensions and Mounting style